This desk reference will help you and your institution develop and maintain a professional environment that will maximize efficiencies and provide the necessary skills to properly manage operations and portfolios while ensuring that students receive fair and equitable service and opportunities. Written for business officers, financial aid directors, CFOs, controllers, and collections staff, this handy desk reference offers encyclopedic detail in five critical areas: student receivables, federal student loans, private student loans, collecting educational debt, and loan and account management issues. Case studies, sample forms and documents, a glossary, and an exhaustive list of key resources make this a guide you’ll reference again and again.

NACUBO Publication