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Book Chapter 
Title:
Human Resources and Benefits Administration chapter of College and University Business Administration, 7th edition 
Description:
As colleges and universities increasingly pursue their markets with a business-like orientation and discipline, the human resources organization has taken on a larger role. Once focused on tactical and transactional work, the human resources function now is acting as a strategic partner to the institution’s leadership as they grapple with issues such as workforce diversity, privacy, and security. This chapter also examines the employment cycle, compensation and rewards, employee relations, legal aspects if human resources, employee benefits, and retirement programs, as well as offers a list of other resources.
Competency:
  • Supervising the workforce (e.g., hiring staff; planning work; motivation; delegation and empowerment; staff training and development)
  • Designing and implementing succession plans/planning for leadership succession, including supporting and mentoring high-potential talent within the organization
  • Human resources management (e.g., the institution's compensation, benefits and performance management policies, procedures and systems; labor relations)
Author: Harvey Blustain, Andy Brantley, Jane D. North and Nancy Suttenfield  Blustain, Act IV Consulting; Brantley, College and University Professional Association for Human Resources; North, Gettysburg College; Suttenfield, Wake Forest University 
Publication Date:
  2008 
Publisher:
NACUBO 
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