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Event 
Title:
Process Mapping: Dissecting Processes for Optimal Performance 
Course Description:
In this practial, highly interactive course, you will learn to peel away the layers of organizational structure and focus on activities and processes that are the engine of organizational performance, and eliminate non-value-added steps. 
Competency:
  • Business process improvement techniques (e.g. Total Quality Management (TQM), Continuous Quality Improvement (CQI)
Date:
3/18/2010 
to
3/19/2010 
Presenter:
Linda T. Heffernan, Leslie D. Porter 
(Heffernan) Director, Change Initiatives, Human Resources, University of Arizona, (Porter) Director, HR Consulting Services and Talent Management, Human Resources University of Arizona 
Course Location:
Hotel Vintage Plaza, Portland, OR 
Sponsoring Organization:
WACUBO 
More Info:
Disclaimer:
 
 
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