These competencies relate to abilities and behavior expected of a professional in the business office. The focus is on efficient learning techniques to acquire and share knowledge and skills, as well as training, feedback, or other opportunities for self-learning and service. They include:
- Acquiring and staying current with the professional body of knowledge, e.g., participating in one’s professional organization
- Contributing to the body of knowledge
- Networking with colleagues (internal and external)
- Participating in continuing education and career planning
- Participating in community service